Research consistently demonstrates that staff members who know what is expected of them are both more productive and more satisfied than those who don’t. Clarity – about what our specific contribution to the organisation needs to be and why our contribution is important – is highly motivational and leads to improved performance.
In this book I show you how to achieve that clarity using powerful performance objectives. Objectives that define effective performance for both the ‘what’ of the job – the quality, quantity and time elements – and the ‘how’ of the job – the behaviours.
Using step by step, proven, practical models plus exercises and examples I guide you through the process of
a) identifying what you want from the people you manage and where clarity, through performance objectives, will lead to improved performance
b) how to write powerful performance objectives and
c) how to gain your staff’s involvement and commitment to achieving the objectives.
An invaluable tool for managers, team leaders, supervisors and business owners who want to motivate their staff to high performance