Category Archives: Giving Constructive Criticism

How (not) to Give Criticism at Work

In yet another excellent research paper by Leadership IQ ‘Fewer Than Half Of Employees Know If They’re Doing A Good Job’ the authors talk about the challenge of how to give constructive feedback. They say: ‘Around nine out of ten managers have avoided giving constructive feedback to their employees for fear of the employees reactingContinue Reading

Performance Feedback: Examples of How to Give Criticism

In my blog ‘Improving Employee Performance Feedback’ I talked about a very neat technique for giving negative performance feedback (criticism) called ARC. Before I go on to give you some examples of how to give criticism, here’s a quick review of the model: Performance Feedback: Giving Criticism using ARC Action: what, specifically the employee isContinue Reading

Improving Employee Performance Feedback

  In an excellent piece of research by Leadership IQ ‘Employees Are Desperate for Feedback’ they highlight a significant issue about the quality of performance feedback that employees are getting. They say • 53% of employees who said their boss gave them praise for excellent performance said the feedback did not give them enough usefulContinue Reading

3 Tips for Preventing Employee Performance Problems

Dealing with employee performance problems is one of the most difficult  tasks a manager has to undertake. Let’s be honest – nobody really wants to have a conversation with their staff member on the lines of ‘ I need to talk to you about a problem with your performance’. The good news is that many managersContinue Reading

Giving Constructive Criticism: The Wishful Thinking Approach

Do you ever find yourself enjoying some ‘wishful thinking?’ You know, wishing for a result or an outcome when, in reality, that result or outcome is unlikely? I’m sure we all do (at least I do; winning the lottery / the Pulitzer Prize, becoming the world’s oldest supermodel –the usual) Now, have you ever triedContinue Reading

Management Tips: 10 Quick Tips for Giving Constructive Criticism

Giving constructive criticism to our employees in order to improve their performance is never easy What it is, though, is absolutely crucial – to the business, to the team, to you and (most importantly) to the employee.  Here are my 10 quick management tips for giving constructive criticism (with plenty of additional resources should youContinue Reading

How to Give Criticism at Work: Managing the ‘Pain Problem’

In my blog Giving Constructive Criticism – What’s the Problem? I talked about three of the reasons managers struggle to give their employees constructive criticism in order to improve employee performance. In this blog I’m going to talk about a fourth reason, what I call the ‘pain problem’ Here’s how some of the managers I’veContinue Reading

Performance Management: Giving Constructive Criticism – What’s the Problem?

  In her book ‘Conflict 101: A Manager’s Guide to Resolving Problems So That Everyone Can Get Back To Work’ Susan H Shearouse says: “On survey after survey the biggest complaint workers have is the perceived unwillingness of managers to take action against poor performers’ What’s going on here? Constructive Criticism – In Confidence WellContinue Reading

Improving Employee Performance : Is it them, or is it me?

  I often coach business owners and managers in improving employee performance. Usually there is an area of employee performance – most often a behavioural element – that the manager finds unacceptable. It might be the way the employee communicates (or doesn’t), they way they organise their work (or not), they way the manage theirContinue Reading

The Worst Way to Give Performance Feedback

I was talking with a client last week who was absolutely fuming about the way her manager had given some performance feedback to her and her colleagues. In short, the manager had called together everyone who worked for her and told them that they needed to ‘get to grips with the new XY system andContinue Reading