In yet another excellent research paper by Leadership IQ ‘Fewer Than Half Of Employees Know If They’re Doing A Good Job’ the authors talk about the challenge of how to give constructive feedback. They say: ‘Around nine out of ten managers have avoided giving constructive feedback to their employees for fear of the employees reacting… Continue Reading
Category Archives: Giving Constructive Criticism
Performance Feedback: Examples of How to Give Criticism
In my blog ‘Improving Employee Performance Feedback’ I talked about a very neat technique for giving negative performance feedback (criticism) called ARC. Before I go on to give you some examples of how to give criticism, here’s a quick review of the model: Performance Feedback: Giving Criticism using ARC Action: what, specifically the employee is… Continue Reading
Improving Employee Performance Feedback
In an excellent piece of research by Leadership IQ ‘Employees Are Desperate for Feedback’ they highlight a significant issue about the quality of performance feedback that employees are getting. They say • 53% of employees who said their boss gave them praise for excellent performance said the feedback did not give them enough useful… Continue Reading
3 Tips for Preventing Employee Performance Problems
Dealing with employee performance problems is one of the most difficult tasks a manager has to undertake. Let’s be honest – nobody really wants to have a conversation with their staff member on the lines of ‘ I need to talk to you about a problem with your performance’. The good news is that many managers… Continue Reading
How to Give Criticism at Work: The Wishful Thinking Approach
Do you ever find yourself enjoying some ‘wishful thinking?’ You know, wishing for a result or an outcome when, in reality, that result or outcome is unlikely? I’m sure we all do (at least I do; winning the lottery / the Pulitzer Prize, becoming the world’s oldest supermodel –the usual) Now, have you ever… Continue Reading
Management Tips: 10 Quick Tips for Giving Constructive Criticism
Giving constructive criticism to our employees in order to improve their performance is never easy What it is, though, is absolutely crucial – to the business, to the team, to you and (most importantly) to the employee. Here are my 10 quick management tips for giving constructive criticism (with plenty of additional resources should you… Continue Reading
How to Give Criticism at Work: Managing the ‘Pain Problem’
In my blog Giving Constructive Criticism – What’s the Problem? I talked about three of the reasons managers struggle to give their employees constructive criticism in order to improve employee performance. In this blog I’m going to talk about a fourth reason, what I call the ‘pain problem’ Here’s how some of the managers I’ve… Continue Reading
Performance Management: Giving Constructive Criticism – What’s the Problem?
In her book ‘Conflict 101: A Manager’s Guide to Resolving Problems So That Everyone Can Get Back To Work’ Susan H Shearouse says: “On survey after survey the biggest complaint workers have is the perceived unwillingness of managers to take action against poor performers’ What’s going on here? Constructive Criticism – In Confidence Well… Continue Reading
Improving Employee Performance : Is it them, or is it me?
I often coach business owners and managers in improving employee performance. Usually there is an area of employee performance – most often a behavioural element – that the manager finds unacceptable. It might be the way the employee communicates (or doesn’t), they way they organise their work (or not), they way the manage their… Continue Reading
The Worst Way to Give Performance Feedback
I was talking with a client last week who was absolutely fuming about the way her manager had given some performance feedback to her and her colleagues. In short, the manager had called together everyone who worked for her and told them that they needed to ‘get to grips with the new XY system and… Continue Reading