Author Archives: joanhenshaw

Performance Review and Appraisal Tips: Reviewing and Closing the Meeting

  So, you are coming to the end of the performance review or appraisal meeting. Things have gone well. How do you now review and close the meeting in a way that leaves the employee feeling satisfied and motivated? In my blog ‘Performance Appraisal: 3 Steps to a Motivational Meeting’ I talk about ways toContinue Reading

Performance Review and Appraisal Meeting Preparation – The Practical

  There is always a ‘practical’ element to preparing for a performance review or appraisal meeting, and it’s surprising how easy it is to make a mess of this part of the prep. For example have you ever had meeting in a crowded, noisy bar? (I have!) Or have you ever been told that yourContinue Reading

Management Skills: The Overconfident Manager

I was talking to a client the other day about management confidence. She agreed that many of the managers who worked for her would benefit from improving their confidence – with one exception, Bill. She said: ‘Oh my goodness I wish Bill had that problem. He’s got more confidence than he knows what to doContinue Reading

Employee Satisfaction: How to talk about employee job satisfaction – without the fear!

Employee Job Satisfaction – The Conversation Challenge! Having a conversation with our employees about how to maintain or improve their job satisfaction is one of the most effective ways of achieving higher levels of employee motivation and performance. Some business owners and managers though are afraid to hold these conversations in case they result inContinue Reading

The Worst Way to Give Performance Feedback

I was talking with a client last week who was absolutely fuming about the way her manager had given some performance feedback to her and her colleagues. In short, the manager had called together everyone who worked for her and told them that they needed to ‘get to grips with the new XY system andContinue Reading

Performance Management: Are you clear on what you want from your employees?

Performance Management and Managing Change Have your expectations of your employees changed recently? Do you need something different from them? Do they know what this ‘different’ is? What we want as managers can change on a regular basis. These changes come about when: the needs of the business change, the customer requirements change or theContinue Reading

Improving Employee Job Satisfaction Using Just One (Golden) Question

Business owners and managers often ask me what the easiest way is to improve employee job satisfaction. Research tells us that the relationship your employee has with you, their manager, has a profound effect on their satisfaction at work. Experience would tell most of us that how we feel about our manager, and the wayContinue Reading

Four Ways to Delight Your Employees

Employee Satisfaction: 4 Ways to Delight Your Employees Most of the business owners and managers I work with genuinely want their employees to be happy at work, to have a high level of satisfaction. Why wouldn’t they? (For one thing, happy employees are always far more productive than unhappy employees!). What many business owners andContinue Reading

Management Skills – Helping Employees to Understand the Bigger Picture

We know from research that employees want to ‘connect their efforts to the mission and purpose of your business’. In short, I guess, they want an answer to the question – ‘why am I doing this?’ The mistake I see business owners and managers making is assuming that the answer to that question is obvious.Continue Reading

Four Steps To Improving Employee Job Satisfaction

We know from research that showing a high level of interest and concern for our employee results in higher levels of motivation and performance. One of the most powerful ways to do this is to have a conversation specifically about how to maintain or improve the employee’s current level of job satisfaction. After all, whoContinue Reading