I think it’s fair to say that I spend a significant amount of time talking about what I think managers should do more of or differently when it comes to management skills (for example ‘Helping your stars to sparkle’ or ‘How to share performance feedback’’)
But what about what you, as managers, are already doing ‘right’? What are the management skills that you are applying (maybe without even know it!) that mean your staff are motivated and happy (and performing effectively)? When was the last time you thought about what was going right in your team – as a result of your management skills?
Let’s take a look at just a few examples (with some ideas on how you can ensure you’re making the best of doing it ‘right’)
Management Skills #1: You have a real interest and care for your staff
Are you the kind of manager who really cares for their staff? Who is genuinely interested in them, their ideas and opinions? You know from your experience (and research that shows) that a high level of interest and concern for our staff results in higher levels of job satisfaction and performance. Did you know that one of the most effective ways to demonstrate this interest and concern is by having a conversation with your staff specifically about their job satisfaction? If you didn’t and you’re looking for new ways to demonstrate your interest in your staff why not give this a try? (You can see a step by step approach to having that conversation HERE)
Management Skills #2: You are clear on your expectations
Are you the type of manager who has real clarity about what you want and expect from your staff? You have spent time thinking through, specifically, what good performance looks like for each of your staff and, I’m guessing, you will have spent time with your staff discussing your expectations and agreeing performance standards or objectives. Having clarity, in my view, is one of the key management skills – but I guess you know that! What you might not know is that there is a very quick and neat technique to make sure that your staff really understand what you expect from them. You can see it HERE
Management Skills #3: You like to give praise
Do you like to praise your staff for their high performance? Do you recognise that ‘appreciation for a job well done’ consistently ranks highly as a staff motivator in satisfaction surveys’? Do you spend time trying to identify areas of outstanding performance –so that you can give more praise? We know that many staff say they don’t get enough praise – not your problem! However, many staff also say that when they do get praise it is not detailed enough to be useful to them. So, before you give praise again (and to see the research on what goes wrong) why not quickly check these tips for giving feedback HERE
Summary: Doing Management ‘Right’
Here’s my key point: you are probably doing a LOT of the right things as a manager, but maybe you just don’t realise it. So why not take just five minutes to write down all the things you are doing right and then do a simple check to make sure you’re making the best of what your’e doing?
Management Skills: Would you like to learn (in Just 10 Minutes!) how to improve employee job satisfaction?
Then why not take a look at my kindle book ‘Learn in Just 10 Minutes…How to Improve Employee Job Satisfaction’. This book is for managers who want a proven step by step guide to improving employee job satisfaction – and who only have 10 minutes to read it!
Just click HERE for the details
I highly rate this book. I was expecting an aide memoire of stuff I already knew; a stripped down framework against which to check, test and reassess my own approach. It was, but the concept of an employee satisfaction criteria exercise in an environment where money or benefits are not increasing, was new to me after nearly 40 years in big management roles! The book was well worth the cash just for that fresh angle. KC (full review on amazon.co.uk)