As business owners and managers who are ‘long on work and short on time’ it’s important that we are able to identify the performance objectives that will have the greatest impact on employee and business performance. Here’s an approach for ensuring that, when it comes to objectives, you are getting the best bang for your buck!
The 4-Step process for working out which performance objectives to use
Take a blank sheet of paper and write down as many answers as you can think of to this question: “What do I want from the people I manage?”
Feeling stuck? Have a look at these ‘attributes’ provided my business owners and managers I’ve worked with previously:
Examples of attributes managers would like from their employees:
- Good interpersonal skills
- Meets targets
- Works well under pressure
- Great with clients
- Follows procedure
- Meets deadlines
- Accurate work
- Team worker
- Open to change
- Good time management
- Solution focused
Now make a list for each one of your employees and delete any attribute the employee is already demonstrating to the standard you are satisfied with.
You should now be left with the list of he attributes your employees are NOT currently demonstrating. In short, you need something from your employee that they are not currently giving you.
For each attribute left on your list ask yourself this question, “Have I clearly described to my employee what I mean by this attribute?”
Say, for example, you still have ‘Good interpersonal skills’ on your list for a particular employee, you need to ask yourself if you have clearly described to him/her what you mean by ‘good interpersonal skills’? If you still have ‘Meets targets’ on your list, have you specifically described those targets?
Lack of clarity could be the problem
Lack of clarity on expectations is the single most important reason why employees don’t perform to the standard their managers require. This is why writing and agreeing performance objectives for these ‘attributes’ are so vital when you are seeking to improve employee performance.
Do you want to read more about Performance Objectives?
Why not take a look at my e-book ‘Motivating Your Staff with Powerful Performance Objectives’ – a step-by-step guide for managers, team leaders and supervisors who want to motivate their staff to high performance. More details HERE