Archive for the ‘Using the 10MMT’ Category

Using video in your blended learning solutions

Monday, March 8th, 2010

I’ve recently been asked by a HR Manager to design a blended learning solution to help managers learn how to motivate their staff to improve their performance with positive criticism. She specifically wants a solution which includes; 

  

1. A motivational element – engaging managers in the ‘why’ and the benefits 

2. Self managed learning using the 10MMT video workshop    

3. Support in applying learning into practice  

  

Here’s the solution     

 
 

  

STEP ONE – MOTIVATION

INTERACTIVE WORKSHOP 

A two hour, high energy, motivational workshop to engage managers in understanding; 

  

 Why dealing with under-performance is a critical issue for the organisation, team, staff member and for you as the manager  

  

The benefits of dealing quickly and effectively with under- performance, and the cost of not dealing with it

 

 Why managing under-performance is challenging and how those challenges can be met 

 

 Why under-performance happens  

 

How to develop a range of strategies for improving performance

 

 The 10 Minute Management Toolkit – how it works and how you it can be used 

  

STEP TWO – SELF MANAGED LEARNING

SELF MANAGED LEARNING  

  

Managers watch their individual copies of the DVD ‘Motivating Your Staff to Improve Their Performance with Positive Criticism’ designed as easily digestible, bite sized sessions – around 10 minutes long – that managers can stud

Where they want

When they want   

At the pace they want and

As many times as they want 

This means managers can use the videos, and the downloadable workbooks, to learn in a way that: 

  

Best fits their style and preferences and  

 

Best fits into their working day  

  

  

  

STEP THREE -SUPPORT

INDIVIDUAL TELE-COACHING SESSIONS 

  

Each manager receives three x 30 minute telephone coaching sessions:  

  

Session One. Planning how to use the 10 Minute Management Toolkit techniques. Laser coaching on specific performance improvement issues 

 

Session Two. Reviewing application of the models. Outcomes from applying the techniques , drawing conclusions and learning 

 

Session Three. Further support  and coaching on any issue relating to improving staff performance for up to 6 months after completion of the workshop.    

  

    

 
Summary

  

So often traditional management training courses concentrate on motivation and imparting knowledge and then ….. that’s it!  

  

In this blended learning solution the manager is also helped to apply the knowledge they gain, and to significantly develop their skills 

  

The outcome? Not only will the manager improve their own performance, they will improve the performance of their staff members. High impact, flexible training that really makes a difference 

  

  

Joan Henshaw is the author and presenter of the video management training series ‘The 10 Minute Management Toolkit’ – the flexible, cost effective and time effective way to help managers, team leaders and supervisors learn how to motivate their staff to high performance.

  

  

 

Tags: , , , , ,
Posted in Using the 10MMT | Comments Off

Using video in your in-house management training

Wednesday, February 10th, 2010

Why use video in your in-house management training?

Short answer? Using a video such as the 10 Minute Management Toolkit saves you time. As a learning or training professional I feel sure you could research, design and deliver any number of management training workshops – if you had time. And of course you could buy in a whole range of management training programmes – if you have the budget. The purpose of  the 10MMT is, simply, to save you time and save you costs in providing engaging, effective management training

So how can we use the 10MMT in our in house management training?

Some options;

1. As a series of short, focused management training courses

Each video workshop comprises three sessions which take around 10 minutes to watch. With time for group review of exercises and discussion you could estimate 45 minutes. Just about right for a ‘breakfast briefing’ or ‘lunchtime learning’ session

Short, effective, engaging training with minimum preparation

2. To enhance your current training programmes

This is about using the videos as an expertise resource. Here’s an example. You are delivering some training on project management (your area of expertise). Maybe there needs to be a short session on what to do when a project team member does not perform effectively. If this is not one of your areas of expertise you could use ‘How to motivate your staff to improve their performance with positive criticism’ to cover that session

In short, the videos could be used to compliment or augment your current training programmes with your ‘plug in and play’ subject matter expert

3. As a ‘co-trainer’ in your management training programmes 

For a change of pace, a change of face, a different style and a different medium. You can use the videos to support your learning objectives and to illustrate your key learning points – with a co-trainer you can use only when you need them   

A flexible, easy way to achieve higher learner engagement by appealing to different learning styles and preferences

 

Joan Henshaw is the author and presenter of the video management training series ‘The 10 Minute Management Toolkit’ – the flexible, cost effective and time effective way to help managers learn how to motivate their staff to high performance.

 

Tags: , , ,
Posted in Using the 10MMT | Comments Off

Using video in your management coaching

Monday, February 8th, 2010

Why Use Video in Your Management Coaching? 

Here’s a scenario. You’ve been asked by a manager to help them work out how to deal with a ‘difficult staff member’ – a staff member who’s been upsetting clients. You’re glad to help. In the initial meeting you identify that the manager needs to understand how to a) describe in clear, objective and non judgemental language what the staff member is doing that’s causing a problem b) explain the results and consequences of those behaviours –so that the staff member can see the need for change and c) structure a performance improvement discussion. In short, before you can begin your coaching, they need some training. Assuming there isn’t a handy training course available in the next couple of weeks, what should you do?   

You could train the manager yourself. Here are a few questions to help you decide if that is the best option;    

Is training is an effective use of your coaching time?

Is training is an effective use of your coaching skills (isn’t coaching more about helping the manager explore, plan, take action and reflect)?

Are training and coaching one and the same thing – so there’s no great benefit keeping them separate?

Does the manager want you to train them, or coach them?

Here’s another idea. Why not use a management training video to provide the practical training, while you focus on the coaching?  

Here’s how it could work using, as an example, the 10MMT DVD ‘Motivating your staff to improve their performance with positive criticism’

How to Use the 10MMT in Your Management Coaching  

1.  Coaching session One – Agree the purpose of the coaching and the coaching plan

Purpose – ‘to learn and apply a structured approach to giving positive criticism in order to gain agreement from staff member A to improve their performance ’ 

Coaching plan – as follows

2. The Manager watches the 10MMT DVD 

When they want and at their own pace    

 3. Coaching session Two – Planning to apply the learning 

The Manager talks through their A.R.C. plan and shares the supporting documentation. The Coach tests and challenges any lack of clarity. The Manager talks through the planned structure of the performance improvement meeting and describes the strategies they plan to use for overcoming difficulties and gaining agreement. The Coach supports, challenges, advises etc

 4. The Manager applies the learning

By undertaking a performance improvement discussion

5.  Coaching session Three – Reviewing the outcomes and next steps   

The Coach guides the manager to reflect, draw conclusions and learning from the experience of undertaking the performance review discussion and the outcomes. Any further coaching needs identified and a plan agreed on how these will addressed

In Summary

It’s all about you, as the Coach, focusing your time and attention on what you do best and what best meets the needs of manager, with the training taken care of my the 10 Minute Management Toolkit

 

Joan Henshaw is the author and presenter of the video management training series ‘The 10 Minute Management Toolkit’ – the flexible, cost effective and time effective way to help managers learn how to motivate their staff to high performance.  

Tags: , , , ,
Posted in Using the 10MMT | Comments Off

Why use videos for self managed learning?

Wednesday, February 3rd, 2010

What’s the purpose of self managed learning?

It’s all about meeting the immediate training and development needs of, for example, managers, supervisors and team leaders. Needs that might be expressed as;

I’ve just been promoted to team leader. The next management training course is in 6 months time. What can I do in the meantime? How can l learn the basics of how to manage people – quickly?

I’m based in an overseas office. I just can’t get to the UK for management training .How can I access some management development training here, at my office?

 I need some ideas on how to tell my staff member they need to improve their performance. How can I gain their agreement to improve?

It’s appraisal time again. I need a quick reminder of how to prepare and how to deal with any disagreements. My first appraisal meeting is next week. What can I do?

How does video training meet these needs?

Let‘s take the example of the 10 Minute Management Toolkit (so there’s a surprise!). The 10MMT is a series of three management training video workshops designed to enable you to provide flexible, cost effective, and time effective management training – on demand.  Each video workshop provides proven, practical training on how to manage and motivate staff to high performance

Each of the training workshops are broken down into easily digestible, bite sized sessions – around 10 minutes long – that managers can study

Where they want

When they want and

At the pace they want

This means managers can use the videos, and the downloadable workbooks, to learn in a way that

Meets their immediate needs

Best fits their style and preferences and

Best fits into their working day

Newly appointed managers can begin their management training on day one. More experienced managers can access some refresher training or gain some new tools exactly when they need it. No more waiting for the next available training course and using ‘trial and error’ (often with the emphasis on error) in the meantime

For learning and training professionals it’s about having a flexible resource that saves you time and still get’s great results

 But will managers use videos to learn?

Self managed learning is self driven. It’s about managers, supervisors and team leaders accessing the management training they need and, more importantly, want. If they know how to access the training they need and want, they will use it – again and again

 

Joan Henshaw is the author and presenter of the video management training series ‘The 10 Minute Management Toolkit’ – the flexible, cost effective and time effective way to help managers learn how to motivate their staff to high performance.

Tags: , , ,
Posted in Using the 10MMT | Comments Off