Effective Presentation Techniques: Skilful Delivery

Along with ‘knowledge of the audience’ a presenter skilled at using delivery techniques is recognised as one of the two most important characteristics based on my research of effective business presentations (you can read about the research here) The simple principle (and anyone who’s attended a presentation they loved, and one they truly didn’t, willContinue Reading

Effective Presentation Techniques: What Do The Experts Say?

What makes a business presentation effective? What differentiates a business presentation that gets results from one that results in a huge snore (or worse)? What are the tools and techniques the experts use? As part of a MA dissertation I’ve researched the characteristics of effective business presentations – what differentiates the very best presenter, andContinue Reading

Management Courses: The Challenge of Cultural Differences

Here’s a question: can management courses developed in the UK (or any part of the Western World I guess) be useful in training managers who live and work and who are nationals of a country with very different cultural norms and values? Some time ago I was contacted by Laura, Country Director of an InternationalContinue Reading

A Sample Management Training Course (Using the 10MMT)

In my blog ‘Using videos in your in-house management courses‘ I talk about how to use videos as a series of short, focused management training workshops. I was recently asked by a client to provide an example of how this might work. No problem! Here’s a (very) simple design for a series of workshops usingContinue Reading

Performance Feedback: Examples of How to Give Criticism

In my blog ‘Improving Employee Performance Feedback’ I talked about a very neat technique for giving negative performance feedback (criticism) called ARC. Before I go on to give you some examples of how to give criticism, here’s a quick review of the model: Performance Feedback: Giving Criticism using ARC Action: what, specifically the employee isContinue Reading

Motivational Performance Appraisal Meetings

Could you our use some help in making your performance appraisal meetings more motivational? Do you want to learn how to carry out appraisal meetings that improve your staff’s performance and job satisfaction? Could you use a step-by-step approach you can ‘cut and paste’ and use TODAY to take your next appraisal meeting from mundane toContinue Reading

Management Skills: How to Monitor Employee Performance

Could you use some help in learning how to monitor employee performance? You will know that research tells us that clear objectives with effective measures can improve employee performance by over 30%. You probably also know that monitoring employee performance is the most effective way to measure that performance. But do you have the toolsContinue Reading

Management Skills: How to Delegate

Do you need to learn how to delegate? Or to simply polish up your delegation skills? Could you use a step-by-step guide to effective delegation (and a guide that can be read in just 10 minutes!)? Yes? Then why not take a look at my kindle book (or at least check out the reviews?!) LearnContinue Reading

Managing People: It’s Not About You (Mostly!)

One of the biggest challenges I had when I began my career managing people was controlling my ego. I really struggled with getting to grips with the idea that the whole management role wasn’t all about me; my skills, my attitude, my performance and, most importantly, what my employees thought about me I particularly hadContinue Reading

Scientific Management (what an old model can still teach us today)

What do you think is the objective of management? What do the managers in your business think? What does management contribute to your business or organisation and to your employees? Take a look at this quote: The principal object of management should be to secure the maximum prosperity for the employer, coupled with the maximumContinue Reading