How to Improve Employee Performance – Using the 10 Minute Management Toolkit

Employee performance

How to improve employee performance

One of the most challenging, but vital, aspects of a manager’s job is giving positive criticism that improves employee performance. In the letter below a client describes how she stepped up to that challenge (and got a great bonus result!) by using the 10 Minute Management Toolkit DVD ‘Motivating Your Staff To Improve Their Performance With Positive Criticism

Dear Joan

I wanted to share with you the excellent results (plus added bonus!) we’ve achieved from using your 10 Minute Management Toolkit video ‘Motivating your staff to improve their performance with positive criticism’

I have been attempting to address a series of issues of underperformance with one of my Practitioners over the course of the past term

Having watched the video and seen your A.R.C. model, I then took the model and examples you provided and produced my own document. I concentrated on clearly setting out the examples / ‘evidence’ of underperformance – the ‘actions’ – and clearly describing the results

By sharing with the Practitioner the ‘A’ and the ‘R’ I was able to help her identify and accept the consequences – the ‘C’. She was able to see that her failure to perform effectively was having a negative consequence on the children’s attainment and (finally!) accept that she needed to make improvements. I’m happy to say she has started to make those improvements

The model worked extremely well and the examples you provided in the video were invaluable

IMPROVING EMPLOYEE PERFORMANCE – THE ADDED BONUS

We have recently been inspected by Ofsted. As part of that an Inspector asked to see an example of how we were improving performance. I shared the A.R.C. model document and documentation with him. He said it was the best example of a performance improvement document he had seen and asked if he could take a copy to show other schools! I am convinced that our ability to demonstrate to the Inspector such sound practice in performance improvement played a significant part in the achievement of a positive result in the inspection

Many thanks!

E. Ostrynska

Acting Co-head teacher

Inner London School

Improving Employee Performance – Do your managers need help?

Would the managers in your business like to achieve some of the results in improved employee performance described above? Why not take a look at my video ‘Motivating Your Staff to Improve Their Performance With Positive Criticism’? You can get all the details and find out how you view a preview session from the video HERE

Joan Henshaw is the author and presenter of the video management training series ‘The 10 Minute Management Toolkit

 

3 Responses to How to Improve Employee Performance – Using the 10 Minute Management Toolkit

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